Privacy Policy

Your privacy is important to us. This policy explains how CareerDash collects, uses, and protects your personal information.

Last updated: May 2025

Company Information

CareerDash is owned and operated by Culture Creatives Media (Pty) Ltd, a South African company committed to empowering individuals in their career development journey.

Company: Culture Creatives Media (Pty) Ltd

Service: CareerDash

Country: South Africa

Information We Collect

Personal Information

  • Name, email address, and contact information
  • Professional information (work experience, education, skills)
  • CV/Resume content and documents
  • Profile photos and personal branding materials
  • Job preferences and career goals

Usage Information

  • How you interact with our platform
  • Features you use and time spent on the platform
  • Device information and browser type
  • IP address and location data (if permitted)

AI-Generated Content

  • AI-enhanced CV content and suggestions
  • Interview preparation responses
  • Job matching preferences and results
  • Performance analytics and recommendations

How We Use Your Information

Service Provision

  • Create and optimize your CV/Resume
  • Provide AI-powered career recommendations
  • Match you with relevant job opportunities
  • Offer interview preparation tools

Platform Improvement

  • Enhance AI algorithms and recommendations
  • Improve user experience and features
  • Analyze usage patterns and preferences
  • Develop new career development tools

Communication

  • Send service updates and notifications
  • Provide customer support
  • Share relevant career opportunities
  • Send marketing communications (with consent)

Legal Compliance

  • Comply with applicable laws and regulations
  • Protect against fraud and abuse
  • Enforce our terms of service
  • Respond to legal requests

Data Security

We implement industry-standard security measures to protect your personal information:

Encryption

All data is encrypted in transit and at rest

Access Control

Strict access controls and authentication

Monitoring

Continuous security monitoring and auditing

Data Sharing and Third Parties

We may share your information in the following circumstances:

  • With your consent: When you explicitly agree to share information with potential employers or job platforms
  • Service providers: With trusted third-party services that help us operate our platform (cloud hosting, analytics, payment processing)
  • Legal requirements: When required by law, court order, or to protect our rights and safety
  • Business transfers: In the event of a merger, acquisition, or sale of assets

Important Note:

We never sell your personal information to third parties for marketing purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

  • Request a copy of your personal data
  • Export your CV and profile information
  • Download your data in a portable format

Control and Deletion

  • Update or correct your information
  • Delete your account and data
  • Opt-out of marketing communications

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how you use our platform
  • Provide personalized content and recommendations
  • Improve our services and user experience

You can control cookie settings through your browser preferences.

International Data Transfers

As a South African company, your data is primarily processed within South Africa. However, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Culture Creatives Media (Pty) Ltd

Email: privacy@careerdash.co.za

Subject: Privacy Policy Inquiry

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of CareerDash after any changes indicates your acceptance of the updated Privacy Policy.